![]() ![]() Relationship-based ads and online behavioral advertising help us do that.īank of America participates in the Digital Advertising Alliance ("DAA") self-regulatory Principles for Online Behavioral Advertising and uses the Advertising Options Icon on our behavioral ads on non-affiliated third-party sites (excluding ads appearing on platforms that do not accept the icon). We strive to provide you with information about products and services you might find interesting and useful. Please note that in the event you provide an incorrect account number or institutional identifying number, and we are not able to recover the funds, you may lose the amount of the payment order. You may ask for copies of any documents we used in our investigation. If we decide that there was no error, we'll send you a written explanation. We'll tell you the results within 3 business days after completing our investigation. We'll determine whether an error occurred within 90 days after you contact us and we'll correct any error promptly. The confirmation code (provided from the Transfer Receipt) The name of the person receiving the funds, and if you know it, his or her telephone number or address ![]() ![]() The problem with the transfer, and why you believe it's an error Your name and address (or telephone number) Please have the following information handy: Contact us at 877.337.8357 (or 302.781.6374 from outside of the U.S.).įor international wires initiated by a consumer primarily for personal, family or household purposes, you must contact us within 180 days of the date we indicated to you that funds would be made available to the recipient. ![]()
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